This article is for SBI Junior Associates (Customer Supports & Sales) Recruitment,2022
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Introduction:
SBI, State Bank of India is a largest Indian Multinational, Public Sector Bank. Its headquarter is at Mumbai. It has a rich heritage and legacy of over 200 years and most trusted Bank in the country through generations.
SBI, the largest Indian Bank with 1/4th market share, serves over 44 crore customers through its vast network of over 22,000 branches, 58,500 ATMs, 66,000 BC outlets, with core values of the Bank – Service, Transparency, Ethics, Politeness and Sustainability.
It has spread its presence globally and operates across time zones through 233 offices in 32 foreign countries.
SBI has advertised the vacancies for recruitment of 5008 JUNIOR ASSOCIATES (CUSTOMER SUPPORT & SALES).
Important dates
| Name of the Examination’s Activity | Dates |
| Start Registration of Online Application Form | 07/09/2022 |
| Closure Date of Registration | 27/09/2022 |
| Date of Preliminary Exam | November 2022 (Tentatively). |
| Preliminary Exam Results | To be notified. |
| Date of Main Exam | December 2022/January 2023 (Tentatively). |
| Main Exam Result | To be notified. |
Pay Scale of the Post:
Pay Scale: Rs.17900-1000/3-20900-1230/3-24590-1490/4-30550-1730/7-42600-3270/1-45930-1990/1-47920.
The starting Basic Pay is Rs.19900/- (Rs.17900/- plus two advance increments admissible to graduates)
Notes: (i) Total starting emoluments of a Clerical Cadre employee payable at Metro like Mumbai will be around Rs.29,000/- per month inclusive of D.A & other allowances at the current rate and two additional increments for newly recruited graduate junior associates.
(ii) Allowances may vary depending upon the place of posting.
(iii) They will also be eligible for reimbursement of various perquisites, provident fund, Pension under New Pension scheme (Defined Contribution Benefit), Medical, Leave-Fare and other facilities, as per instructions of the Bank as may be issued from time to time.
Junior Associates (Customer Support & Sales) 2022
The recruitment test is consists of 03 stages:
Stage 1: Preliminary Examination – Online Preliminary Exam consisting of Objective Tests for 100 marks will be conducted online. This test would be of 1-hour duration consisting of 3 Sections as follows:
| Sl No. | Name of Test | Medium of Exam | No. of Questions | Max. Marks | Duration |
| 1 | English Language | English | 30 | 30 | 20 Min. |
| 2 | Numerical Ability | – | 35 | 35 | 20 Min. |
| 3 | Reasoning Ability | – | 35 | 35 | 20 Min. |
| Total | 100 | 100 | 1 Hour |
Notes: Each test will have a separate timing as mentioned above. There will be negative marks for wrong answers in the Objective tests. 1/4th of mark assigned for question will be deducted for each wrong answer. No minimum qualifying marks are prescribed for individual test OR for aggregate score. Section wise marks will not be maintained.
Adequate number of candidates in each category as decided by the Bank (approximately 10 times the numbers of vacancies. subject to availability) will be shortlisted for the Main Exam from the list of all candidates arranged in descending order of aggregate marks scored.
Stage 2: Main Examination – Structure of Online Main Exam would be as follows:
| Sl No. | Name of Test | Medium of Exam | No. of Questions | Max. Marks | Duration |
| 1 | General/Financial Awareness | – | 50 | 50 | 35 Min. |
| 2 | General English | English | 40 | 40 | 35 Min. |
| 3 | Quantitative Aptitude | – | 50 | 50 | 45 Min. |
| 4 | Reasoning Ability & Computer Aptitude | – | 50 | 60 | 45 Min. |
| Total | 190 | 200 | 2 Hour 40 Min. |
Notes: – There will be negative marks for wrong answers in the Objective tests. 1/4th of mark assigned for question will be deducted for each wrong answer.
Other detailed information regarding the examination will be given in the ‘Acquaint Yourself’ booklet, which will be made available to the eligible candidates along with the call letter for the test.
Stage 3: Test of specified opted local language – Those who qualify for selection and produce 10th or 12th standard mark sheet/ certificate evidencing having studied the specified opted local language will not be subjected to any Language test. In case of others (qualified for selection), specified opted local language test will be conducted after provisional selection but before joining. Candidates who fail to qualify this test will not be offered appointment. Candidates not found proficient in specified opted local language would be disqualified
Mode of Answering
Preliminary and Main exam will be on line test consisting of objective type questions.
Medium of Examination
For List of medium of examination according to state applied for, refer table at page 4 of the official notification.
Junior Associates (Customer Support & Sales) 2022: Eligibility Criteria:
General Criteria as per notification:
(i) Eligible Indian citizens can apply against the advertised vacancies.
(ii) Candidates can apply for vacancies in one State only.
(iii) Candidates can appear for the test only once under this recruitment project.
(iv) Candidates applying for vacancies of a particular State, should be proficient (i.e. reading, writing, speaking and understanding) in the specified opted local language of that State/UT/Special area (mentioned in the under given vacancy table against each state).
(v) There is no provision for Inter Circle Transfer / Inter State Transfer for Junior Associates to be recruited.
(vi) Candidates who are working in SBI in the Clerical or Officer cadre are not eligible to apply under this recruitment drive.
(vii) Candidates who were earlier employed in State Bank of India and resigned from the Bank while in clerical or officer cadre will also be not eligible to apply for the post.
(viii) Candidates against whom there is/ are adverse report regarding character & antecedents, moral turpitude etc. are not eligible to apply for the post.
(ix) Candidates with record of default in repayment of loans/ credit card dues and/ or against whose name adverse report of CIBIL or other agencies is available, will not be appointed in case of selection. The position in this regard will be verified before joining.
Age Limit (1st August, 2022)
Age of the aspirant candidate must lie between 20 years and 28 years as on 01/08/2022. Candidate must be born not earlier than 02/08/1994 and not later than 01/08/2002 (both days inclusive).
Relaxation in upper age limit:
| Category | Age Relaxation (in years) |
| SC/ST | 5 years |
| OBC | 3 years |
| PwD ( Gen/EWS) | 10 years |
| PwD ( SC/ST) | 15 Years |
| PwD ( OBC) | 13 Years |
| Ex-Servicemen/ Disabled Ex-Servicemen | Actual period of service rendered in defence services + 3 years, (8 years for Disabled Ex- Servicemen belonging to SC/ST) subject to max. age of 50 years |
| Widows, Divorced women and women judicially separated from their husbands & who are not remarried | 7 years |
Notes: (i) Candidates seeking age relaxation are required to submit copies of necessary certificate(s) at the time of joining, if qualified.
(ii) No change in the category of any candidate is permitted after registration of online application. No correspondence/ email/phone will be entertained in this regard.
(iii) Cumulative age relaxation is not available either under the above items or in combination with any other items.
(iv) For extent of ‘’Ex-Serviceman’, refer official notification.
Essential Academic Qualification (As on 30/11/2022)
1 Applicants must be graduated in any discipline from any recognized university or institute or any equivalent qualification recognised as such by Central Government.
2 Candidates having integrated dual degree (IDD) certificate must ensure that the date of passing the IDD is on or before 30.11.2022.
3 Candidates who are in the final year/ semester of their graduation may also apply provisionally subject to the condition that, if provisionally selected, they will have to produce proof of having passed the graduation examination on or before 30.11.2022.
4 The date of passing eligibility examination will be considered as the date appearing on the mark sheet/certificate or provisional certificate issued by the University/Institute. In case the result of a particular examination is posted on the website of the University/ Institute, a certificate issued by the appropriate authority of the University/Institute indicating the date on which the result was posted on the website will be taken as the date of passing.
5 Ex-servicemen, who is having qualification as Matriculation have obtained the Indian Army Special Certificate of Education or corresponding certificate in the Navy or Air Force, after having completed not less than 15 years of service in Armed Forces of the Union are also eligible for the post. Such certificates should be dated on or before 30.11.2022.
How to Apply for Junior Associates (Customer Support & Sales):
Aspirant candidates to apply on line mode only and there is no alternative mode is available.
Candidates will be required to register themselves online.
For detailed step by step process for registration , payment of fee and apply on line, log on: How To apply
After registration candidates are required to pay the requisite application fee through online mode by using debit card/ credit card/ Internet Banking.
Junior Associates (Customer Support & Sales)Exam: Call Letters:
Call letter will be downloaded as under:-
1 Preliminary Examination:
Step No 1: Go on link : https://bank.sbi/careers
Step No 2: Enter Registration number and pass word/date of birth.
Step No 3: Print out the call letter and ‘’Acquaint your self-Book”.
2 Main Examination:
Call letters of the candidates qualified for main exam will be available from 19/07/2022 onwards (Tentatively).
Step 1: Go on link: https://bank.sbi/careers
Step 2: Then, download call letters as per the instructions appearing on the screen.
Notes: (i) At the time of Main Exam, candidates will have to bring duly authenticated Preliminary Exam call letter (with authenticated copy of ID proof) as well as Main Exam call letter. These documents along-with other requisite documents need to be submitted during the Main Exam.
(ii) . Candidates to bring two additional photographs (same as pasted by the candidate on call letter) along-with the call letter and other requisite documents as contained in information provided in the “acquaint yourself booklet” and ‘’call letter’’.
(iii) Candidates reporting without photograph pasted on the call letter or without two additional photographs (same as pasted on call letter) will not be allowed to appear for the exam.
(iv) IT IS IMPORTANT TO NOTE THAT NO HARD COPY OF THE CALL LETTER (PRELIMINARY/ MAIN)/ ‘’ACQUAINT YOURSELF BOOKLET’’ WILL BE SENT BY POST. CANDIDATE HAS TO DOWNLOAD THE SAME.
Junior Associates (Customer Support & Sales) 2022: State wise Vacancies Distribution:
For state wise vacancies distribution, log on: Vacancies
Note: (i) The above published vacancies are provisional and subject to the actual requirement The said vacancies may vary as per actual requirement of the Bank.
(ii) For detailed provisions of reservation for persons with disability, refer official notification.
Junior Associates (Customer Support & Sales) 2022: Selection procedure/ Results:
Provisional Selection:
(i) Provisional selection shall be subject to qualifying specified opted local language test.
(ii) Marks obtained in the Preliminary Examination (Phase-I) will not be added for the final selection.
(iii) Aggregate marks obtained in the Main Examination (Phase-II) will be considered for preparation of the final merit list.
Final selection:
Final selection will be subject to verification of:
(i) Eligibility for the post and information furnished in the online application.
(ii) Qualifying in test of specified opted local language, where applicable, as detailed above.
(iii) Results of the candidates who have provisionally qualified for selection will be made available on the Bank’s website.
Wait List:
(i) A wait list of up to 50% of vacancies (State-category wise) will be maintained.
(ii) Candidates will be released from this waitlist on quarterly basis against non-joining and resignation out of the current batch only, subject to the candidates securing minimum qualifying marks as may be stipulated by the Bank for selection.
(iii) This wait list will be valid for a period of one year from the date of declaration of final result.
Help Desk of Exam conducting body:
(i) If candidate encounter any problem in filling up the form, payment of fee/ intimation charges or receipt of Admission/call letter, queries may be made at telephone no. 022-22820427 (between 11:00 AM and 05:00 PM on working days) or lodge his/her query on http://cgrs.ibps.in.
(ii) Candidates are advised not to forget to mention ‘Recruitment of Junior Associate-2022’ in the subject of the email.
Useful Links
| Important web sites | Link |
| Official website of SBI | https://www.sbi.co.in/ |
| Junior Associates (Customer Support & Sales) Exam official notification | 3a163d20-b15a-2b83-fe54-1e8dba091220 (sbi.co.in) |
| Junior Associates (Customer Support & Sales) Exam portal | https://www.sbi.co.in/careers |
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